Student Life
Frequently Asked Questions
Are services at the Student Counseling and Resource Center (SCRC) free?
- Services are included in cost of attendance through tuition or fees, and available to current Lindenwood undergraduate or graduate students.
Can employees of Lindenwood University receive services from the SCRC?
- No. Employees should contact Personal Assistance Services (PAS), the University Employee Assistance Program (EAP), to inquire about counseling services at 1 (800) 356-0845. PAS hours of operation are Monday ³ÉÈËÊÓƵ“ Thursday from 7:00 a.m. – 7:00 p.m. and Friday from 7:00 a.m. ³ÉÈËÊÓƵ“ 6:00 p.m.
Is insurance needed to schedule an appointment?
- No. When students schedule an appointment no insurance is required.
How is an appointment scheduled?
- Students must schedule their own appointment. They can call the SCRC appointment desk at (636) 949-4541. The scheduling process can be done independently or with the support of a friend, family member, faculty or staff member.
Does the SCRC provide assistance with emotional support animals?
- No. For assistance or questions in regards to emotional support animals please contact Jeremy Keye, Manager of the Student Support and Accessibility Program, at (636) 949-4510 or [email protected]
Does the SCRC provide couples counseling and marital counseling?
- No. However, if you need assistance finding a counselor in the community call the SCRC appointment desk at (636) 949-4541.
What are the standards of confidentiality in the office?
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The SCRC maintains strict confidentiality in accordance with professional, legal and ethical guidelines. Other than authorized staff, no one has access to any counseling records unless you sign a written request for disclosure. This authorization is required to share any information, even verification of attendance with the university.
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Exceptions to Confidentiality ³ÉÈËÊÓƵ“ If you indicate that you are a danger or threat to yourself or to another person, state and federal law require and allow mental health professionals to break confidentiality to ensure your or another person³ÉÈËÊÓƵ™s safety. In addition, if you are under 18 years of age, your parents may have the legal right to review your treatment records. Your counselor would discuss such a request with you before complying.
Can the Wellness Center prescribe psychotropic medication?
- Yes, the SCRC can refer clients to Mercy within the Wellness Center. Mercy can prescribe some psychotropic medications. If they can³ÉÈËÊÓƵ™t prescribe the medication a client needs, the client will be referred out to a psychiatrist in the community.
Miranda Sander, MSN, PMHNP-BC
Miranda is Mercy’s Psychiatric Mental Health Nurse Practitioner here at Lindenwood. To schedule an appointment, call (636) 949-4804 or talk with your therapist, who can guide you to the Mercy front desk.
How many sessions am I allowed per semester?
- Students can receive up to 6 sessions per semester. If you need additional support, we’re happy to discuss available resources and options.